How to Order

To Place an Order:


We are pleased to assist our customers with the Order Entry Process. If you prefer, orders may be placed with us either via email, on the telephone,or on our website.We are open from 8am–5pm Monday–Friday, except major holidays.


Phone:(718) 971-5276      



Shipping Method:


Shipping Information

Same Day Delivery

  • We offer same day delivery to most areas in Long Island City, Manhattan, and Brooklyn.  We ask that orders be placed by 11am for same day delivery.





Shipping Method:

  • In-House Delivery Service, UPS – Ground, NDA, 2nd Day Air

  • Larger shipments ship motorfreight (No C.O.D.'s on freight).

  • Fuel Surcharge: Fuel charge may apply to shipments.

  • Inks may be considered hazardous and may not be shipped Express Air.

  • Shipping Estimated Schedules: A & J Visual Imaging Solutions offers various items for immediate shipping.

  • Custom orders may take longer to ship.

  • If your order requires special consideration or handling, please contact our sales support staff, or customer service. 

  • We offer UPS groundshipping free for orders over $100... If your items is considered to be oversized, it may be excluded from our free shipping policy, and our current shipping rates may apply.

  • Shipping charges will apply for all items not listed in the summer Product Catalog and for all custom orders.

  • Return Policy -Within 30 days from the date of purchase, A & J Visual Imaging Solutions offers exchange/and/or return of stocked items. No returns will be authorized for product after 30 days following the invoice date.

  • Before a return is accepted by A & J Visual Solutions, returns/and/or exchanges must have are turn authorization number assigned by the Sales Agent, VP of Sales, and or Customer Service.

  • Custom items are not eligible for return. Items that are non-stock items are not eligible for return.

  • We take no responsibility for labor and material costs incurred due to incorrect products that are not tested or found to be acceptable for the customer application. If a product is found to be damaged, we will inspect and if it is found to be in question, we will replace stock only. Please sign off on your product as noted with any concerns at the time of delivery. A visual representation will be noted by our delivery team if the customer states concern or it is evident upon delivery to your location. 


    Pricing - A & J Visual ImagingSolutions may have incremental price changes on products. 

  • WarrantyA & J Visual Imaging Solutions has no expressed warranties beyond the stated warranties of the product manufacturers. A & J Visual Imaging Solutions does not agree to be held liable for any labor cost incurred by Defective products warranted by the product manufacturers.




  Phone:(718) 971-5276                                  




AJ Visual Imaging Solutions                                            


Distribution Located In:

 New York, CA,  Reno,  Chicago,  Minneapolis,  Memphis,  Atlanta



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Would you like to place an order or have questions about the products we carry? For additional information, please check our FAQs.

We offer an extensive range of products. For more details, check out our product 2014 Line Card

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